Service operator
[Full legal name], individual seller in [Country]. Postal address: [Full postal address].
Seven days, with no conditions
You may request a refund for your IPTV Senpai plan within seven calendar days after your payment is received. The request does not depend on a technical fault, the amount of service used, or the reason for asking. You do not need to provide a reason.
This is IPTV Senpai’s voluntary refund policy. It does not limit any cancellation, withdrawal, conformity or other consumer right that applies to your purchase under local law.
How to request a refund
Send your request within the seven-day period using either contact method below. Include the email address used for delivery and enough information to identify the plan. Do not send full payment-card details.
We will use the contact details you provide to locate the order and reply to your request. Refund method: [Add refund method]. Expected processing time: [Add processing time].
Legal cancellation rights
Depending on where you live and the type of digital service purchased, mandatory rights may give you a longer or different cancellation period. For example, many EU distance purchases generally carry a 14-day withdrawal period; an exception for digital content or services can depend on the applicable rules and the buyer’s express consent and acknowledgement when service starts. The seven-day policy above does not remove those rights. Read the European Commission’s overview of returns and withdrawal rights.
If you are unsure which rules apply to you, contact the seller before ordering or seek guidance from your local consumer authority.
Contact
Refund questions can be sent to [email protected] or through WhatsApp.